Privacy Notice

NG Repairs Privacy Policy

NG Repairs Limited t/a NG Repairs (“us”, “we”, “our”) operates http://ng-repairs.co.uk (the “Site”). This page is designed to inform you of our policies regarding any collection, use and disclosure of Personal Information we receive from the users of this Site.

We will use your Personal Information to provide and improve the Site and any of our services. By using the Site you are agreeing to the collection and use of any of the aforementioned information in accordance with this privacy policy

 

Collection And Use

We collect certain information from you in order to be able to provide you with our products and services. This information includes; name, address, email address, contact numbers, appliance details including description of fault(s) and our engineers findings.

We will store this information to abide by UK law and taxation regulations, and to assist in offering you a more tailored service.

 

Why we need it

If you are just enquiring about a repair with us:

We need to know your basic personal data in order to provide you with information about the most appropriate repair and their associated costs. We will not collect any personal data from you we do not need in order to provide our services to you.

 

If you are booking a course with us:

We need to know your personal data so that we can register you as a customer with us, and tailor our repair(s) appropriately to you.

 

How long we keep it

If you are just enquiring about a repair with us:

We do not keep any data obtained in the process of issuing a repair quotation.

If you are booking a repair with us:

We keep your basic personal data for the lifetime of the business. This allow us to maintain repair histories.

 

Whilst we do not store any sensitive payment information (including card or bank details)

 

Cookies

Cookies are files with small amounts of data which are stored on your computer’s hard drive or similar storage drive. Cookies may include an anonymous unique identifier.

Like many Site providers, we use “cookies” to collect and store information. You can instruct your browser to refuse cookies or to indicate to you when cookies are being transmitted. If you do not accept cookies then you may not be able to use some portions of our Site.

 

Contacting Us

If you have any questions or queries about this Privacy Policy, you may contact us via email at info@ng-repairs.co.uk  or by phone on 02085935765.